Responsible Gaming at fb99 — Your Wellbeing Comes First
At fb99, gambling is entertainment — nothing more. We are committed to providing every Bangladeshi player with the tools, information, and support they need to keep their gaming experience safe, controlled, and enjoyable. This page explains how fb99's responsible gaming framework works and how to use it.
Six Ways fb99 Keeps You in Control
Every fb99 player has access to the following tools at any time. You do not need to justify or explain your use of them — simply contact our support team or adjust your settings directly.
Deposit Limits
Set a daily, weekly, or monthly cap on the total amount you can deposit into your fb99 account. Once a limit is in place, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period; reducing a limit takes effect instantly. Deposit limits are one of the most effective ways to stay within your personal budget.
Wagering Limits
Restrict the total amount you are able to wager across all games and betting markets within a set time period. Wagering limits work alongside deposit limits to give you a comprehensive picture of your spending activity on the fb99 platform during any given day, week, or month.
Time-Out / Cool-Off Period
Take a short break from the fb99 platform without permanently closing your account. Time-out periods are available in durations of 24 hours, 48 hours, 1 week, or 30 days. During a time-out, your account is fully suspended — you cannot log in, place bets, or make deposits. Your account balance is preserved and accessible when the period ends.
Session Time Reminders
Set automatic reminders that alert you after a defined period of continuous play. When a session reminder triggers, fb99 will display a notification showing how long you have been playing and how much you have wagered during that session. You can then choose to continue, pause, or end your session. These reminders are a simple but powerful prompt to stay aware of your playing time.
Loss Limits
Define the maximum net loss you are comfortable absorbing within a daily, weekly, or monthly window. Once your loss limit is reached, fb99 will suspend your ability to place further bets for the remainder of that period. Loss limits reset automatically at the start of each new period unless you choose to adjust or remove them in advance.
Self-Exclusion
If you feel that gambling is having a serious negative impact on your life, you can request a self-exclusion from fb99. Self-exclusion closes your account for a minimum period of 6 months, up to a permanent ban if preferred. During self-exclusion, all deposits, logins, and promotional communications are blocked. To request self-exclusion, contact our support team at [email protected] immediately.
Strictly 21+ Only — No Exceptions
The fb99 platform is exclusively for adults aged 21 and above. This is not a guideline — it is a firm requirement that applies to every player, every account, and every transaction on fb99login.net. Gambling below the age of 21 is prohibited, and fb99 takes active steps to prevent it.
All new fb99 accounts are subject to Know Your Customer (KYC) verification. During this process, players are required to submit a valid National ID (NID) card, passport, or other government-issued identity document confirming their date of birth. Accounts that cannot confirm they belong to a player aged 21 or above will be suspended pending verification, and any funds held will be subject to review.
If you are a parent or guardian and you believe a minor in your care may have accessed the fb99 platform, please contact us immediately at [email protected]. We will act swiftly to close the account, investigate how access occurred, and return any deposited funds in accordance with our verification findings.
Warning Signs of Problem Gambling
Gambling is enjoyable entertainment for the overwhelming majority of fb99 players. However, for some individuals, gambling can develop into a harmful compulsion. Being able to recognise early warning signs is the first step toward getting help.
The following warning signs do not necessarily mean you have a gambling problem — but if several of them apply to you regularly, it may be worth speaking to someone. fb99's support team is here to help you access the right tools and resources without any judgement.
Chasing losses. Continuing to gamble specifically to try to recover money you have already lost, rather than playing for entertainment.
Spending more than you planned. Regularly exceeding the budget you set for yourself before a session began, or feeling unable to stop once you have started.
Borrowing money to gamble. Taking loans, using credit, or borrowing from family and friends specifically to fund gambling activity.
Neglecting responsibilities. Missing work, school, family commitments, or important appointments because of time or money spent on gambling.
Hiding gambling activity. Concealing how much time or money you spend gambling from family, friends, or colleagues because you anticipate a negative reaction.
Gambling to cope with stress. Turning to gambling as a way to deal with anxiety, depression, loneliness, boredom, or other emotional difficulties rather than as entertainment.
Feeling restless or irritable when not gambling. Experiencing discomfort, mood changes, or preoccupation with gambling when you are not actively playing or betting.
Failed attempts to cut back. Having tried — and been unable — to reduce or stop gambling on multiple previous occasions despite genuinely wanting to.
How to Take Action Right Now
If you are concerned about your gambling habits — or those of someone you care about — these straightforward steps connect you with real help quickly.
Contact fb99 Support
Reach our 24/7 player support team at [email protected]. Mention "Responsible Gaming" in your message. Our trained staff will respond promptly and help you activate whichever tools you need — deposit limits, time-out, or self-exclusion — without delay or judgement.
Activate a Limit or Time-Out
You can request that fb99 apply a deposit limit, wagering limit, loss limit, or time-out period to your account at any time. These take effect immediately upon confirmation. You do not need to provide a reason — your request will be honoured within minutes of being received by our support team.
Request Self-Exclusion
If you want a longer break or feel you need a full stop, request self-exclusion by emailing [email protected] with the subject "Self-Exclusion Request". State your preferred exclusion period (minimum 6 months, or permanent). Your account will be closed and all marketing communications will cease immediately.
Seek Independent Advice
For independent, confidential support beyond what fb99 can directly provide, we encourage you to speak with a trusted family member, counsellor, doctor, or community support organisation in your area. Seeking help early makes a meaningful difference to long-term outcomes.
- Playing with money you can comfortably afford to lose
- Setting a budget before each session and sticking to it
- Treating wins as a pleasant bonus, not an expectation
- Taking regular breaks and doing other activities you enjoy
- Keeping gambling separate from stress relief or emotional coping
- Being fully honest with yourself and those close to you
- Using fb99's session reminders and deposit limit tools proactively
- Gambling with rent, bill money, or funds needed for essentials
- Continuing to play after reaching the budget you originally set
- Feeling compelled to win back losses before stopping
- Lying to family about how much time or money is spent gambling
- Using gambling as the primary way to relax or deal with problems
- Feeling anxious, angry, or distressed when unable to gamble
- Repeatedly promising yourself to stop but being unable to do so
Responsible Gaming FAQ
Answers to the questions our players ask most often about staying safe on fb99.
Our Platform-Wide Responsible Gaming Commitments
We do not offer credit or allow players to deposit funds they do not currently possess.
We never use misleading language that overstates the likelihood of winning or misrepresents game odds.
We immediately action all self-exclusion and time-out requests — no waiting periods, no persuasion to reconsider.
All games on fb99 are sourced from certified providers and return accurate, independently audited RTP figures.
We do not target marketing communications at players who have opted out or who are in a time-out or exclusion period.
Player support staff receive ongoing responsible gaming training so they can identify and assist at-risk players effectively.
Enjoy fb99 Responsibly
If you are confident in your limits and ready to enjoy the platform, fb99 offers cricket betting, live casino, slots, Lucky Bingo, and more — all designed for safe, entertaining play. Have a question first? Our FAQ has you covered.